Privacy Policy

Last updated: October 25, 2026

RELI-A-MOVE LLC, doing business as Florida Reliable Moving Services and known as Florida’s Reliable Moving Services (“we,” “us,” or “our”), explains here how information is handled when you visit our website, request an estimate, or arrange services.

Information you provide

We collect information you submit, such as your name, email, telephone number, moving addresses, requested service dates, inventory, photos, access instructions, and messages. Payment and transaction information may be processed through our payment and business service providers. Please do not send card numbers or other sensitive financial information through general inquiry fields.

Website activity, cookies, and advertising

Our website uses cookies and similar technologies for functionality, analytics, advertising measurement, and fraud prevention. These tools may collect your IP address, device and browser information, pages visited, referral sources, and interactions with website content. Analytics tools may include session recordings of website interactions. Embedded quote forms, review widgets, and other third-party features may also collect information under their own privacy policies.

You can manage or delete cookies through your browser settings. Blocking cookies may affect some website features. Browser controls do not necessarily disable every type of analytics or tracking.

How we use information

  • Prepare estimates, assess inventory and access needs, and coordinate moving, packing, labor, and junk removal services.
  • Respond to inquiries, manage bookings, send invoices, and process payments.
  • Send service communications and other messages where permitted and with consent where required.
  • Improve website performance, measure advertising, detect misuse, and maintain business records.
  • Comply with applicable obligations and address service concerns.

Text messages and your choices

If you opt in, we may send texts about your inquiry, estimate, scheduling, service updates, or support. Message frequency varies. Message and data rates may apply. Consent to receive texts is not a condition of purchase.

Reply STOP to opt out or HELP for assistance. You can also contact us to withdraw consent or arrange another communication method. We honor opt-out requests in accordance with applicable requirements. Opting out of texts does not cancel an existing service booking.

Mobile numbers and SMS consent information are not shared with third parties or affiliates for their own marketing or promotional purposes. Providers that help deliver our messages may process that information on our behalf.

When information is shared

Information may be shared with providers that support scheduling, customer management, payments, messaging, website hosting, analytics, advertising measurement, and service delivery, as needed for those functions. We may also disclose information when required by law, to protect legal rights, or as part of a business transfer subject to applicable requirements. We do not sell or rent your personal information to third parties for their own marketing purposes.

Security and retention

We use reasonable safeguards to protect information, but no online transmission or storage system is completely secure. We retain information as needed for service delivery, business records, legal obligations, and resolving disputes. Retention periods may differ among record types and service providers.

Access, corrections, and privacy requests

Contact us to request access to, correction of, or deletion of information you have provided. We may need to verify your identity. Requests are subject to applicable law and legitimate recordkeeping requirements; some records may need to be retained.

Third-party services and children

Links and embedded services may lead to third-party websites with separate privacy practices. Our website is not directed to children under 13. If you believe a child has provided personal information, contact us so we can address it.

Policy updates and contact

We may update this policy as our services or practices change. The date above identifies the latest revision. Read our Terms and Conditions for service-related information.

Questions? Call or text 321-292-6683 or email info@floridasreliablemovingservices.com.