Terms of Service
Effective Date: 5/20/2024
These Terms of Service ("Terms") govern your use of the website www.FloridasReliableMovingServices.com (the "Website") and services provided by Florida's Reliable Moving Services ("we," "us," "our"). By accessing our Website or using our services, you agree to comply with and be bound by these Terms.
1. Use of Our Services
You agree to use our Website and services only for lawful purposes. Unlawful, fraudulent, or harmful use is prohibited.
2. Booking and Payment
By booking our services, you agree to provide accurate and complete information. Payment is required as agreed during booking. Additional charges may apply for extra services.
3. Cancellations and Refunds
Cancellations are subject to our policy as outlined during booking. Refund eligibility will be provided in your confirmation.
4. Limitation of Liability
Florida's Reliable Moving Services is not liable for:
- Indirect or consequential damages
- Delays or service interruptions
- Loss or damage to improperly packed or disclosed items
Our liability is limited to the amount paid unless otherwise required by law.
5. User Responsibilities
You agree to:
- Provide accurate service-related information
- Ensure safe access for our crew
- Notify us about hazardous or restricted items
We are not responsible for undisclosed special care needs unless arranged.
6. SMS/Text Message Consent
By providing your contact details or booking services, you consent to receive SMS messages about:
- Service-related communications
- Scheduling and confirmations
- Updates, reminders, and support
Message and data rates may apply. Opt-out anytime by replying STOP. For help, reply HELP or contact info@floridasreliablemovingservices.com or 321-292-6683.
Your mobile number will not be shared for marketing without your consent unless required by law.
7. Valuation and Liability Coverage
- Standard Coverage: $0.60 per pound per article for lost or damaged items.
- Full Value Protection: Available for an additional fee.
Not liable for customer-packed items unless mishandled by us.
8. Inventory and Condition of Goods
An inventory list may be prepared. You are encouraged to verify its accuracy. This serves as a reference for claims.
9. Access and Parking
You are responsible for providing access and parking. Additional charges may apply for shuttle services or long-carry if direct access is unavailable.
10. Delays and Force Majeure
We are not liable for delays due to weather, traffic, or unforeseen circumstances beyond our control.
11. Claims and Dispute Resolution
Claims: Must be submitted in writing within 30 days with supporting documentation.
Dispute Resolution: Mediation is required before arbitration under the American Arbitration Association rules.
12. Governing Law
These Terms are governed by Florida law. Legal actions must be filed in the appropriate court within Florida.
13. Intellectual Property
All Website content is owned by Florida's Reliable Moving Services. You may not reproduce or distribute without permission.
14. Third-Party Links
We are not responsible for the privacy or content practices of third-party websites.
15. Changes to These Terms
We may update these Terms periodically. The updated version will be posted with the updated "Effective Date." Continued use constitutes acceptance of updated Terms.
16. Contact Us
Florida's Reliable Moving Services
Email: info@floridasreliablemovingservices.com
Phone: 321-292-6683